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Faqs

Have you got questions other than what is listed below?
Please feel free to contact us by phone or email to the address found in the contact page. 

What are the technical requirements?

Colibri is completely web-based, so you don't need any special computer requirements. You will need an internet connection for your computers or devices. There is no installation required, it just works!

Is there a minimum contract term?

No! We want you to use Colibri because you love it and not because we locked you into a contract. You can cancel your account at any time.

How does the free trial work?

Simply fill out the free trial form and we will contact you with a unique ID and password and customize your account for the way you like to run your school. You will have the ability to sign up 15 students. To continue using the software after the first 15 students just purchase one of our packages and continue where you left off, all settings intact!

What payment types are accepted?

We accept Visa and Mastercard. Please use our online shop to make your purchase.

Will you ever look at my data? Or share it with anyone?

Your data is owned by you and is only accessed by Colibri with your express permission: e.g., to assist with tech support questions. For analytical purposes, we will occasionally compile data from all of our subscribers. However, this data cannot be traced back to any individual subscriber’s account.

Can I import my schedules and contracts from my file drawer or another software?

Yes, we provide history data input from your previous system whether it’s from the physical contracts in your file drawer or from another software product.

Is my data safe and secure?

Yes, data security is our highest priority. We have data safety systems and follow strict PCI compliance procedures to ensure that your data is as safe as possible.

Can someone set up the software for me?

Yes. To get your free trial started we will set up your account and have you up and running quickly! A Colibri account specialist will take care of the manual work and tailor the software to your specific needs.

Have you got other questions?

Please feel free to contact us with any other questions you have by calling or sending an email to the address found in the contact page.

 

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